Industry and Regulatory Information
Charity Events

INDUSTRY AND REGULATORY INFORMATION

Direct Charging
What is Direct Charging?
Currently, when a cardholder uses an ATM they may or may not be charged a fee by their financial institution for the transaction. These fees are based on each individual cardholder’s activity and can include Foreign ATM and ATM transaction fees.
The introduction of ATM Direct Charging will mean the cardholder is charged a transaction fee by the ATM owner. The fee is charged at the point of transaction, allowing cardholders to make an informed decision to make the transaction.

How will Direct Charging affect me?
Merchants will not need to take any action for the introduction of Direct Charging. All regulatory changes will be managed by the owner of ATM.

When will Direct Charging come into effect?
Direct Charging will take at least 18 months to implement once a decision has been made by the ACCC to move forward.
First Data, parent company of Cashcard, is a member of the ATM Industry Steering Group (AISG), which has been formed specifically to develop Direct Charging reforms.
 

Security of your ATM
First Data, owner of the Cashcard ATM services network, takes security seriously, and has taken great steps to fully understand all aspects of ATM security requirements.
As an ATM service provider, First Data regularly participates in industry discussions with security and industry experts relating to regulatory requirements and the establishment of new technologies to combat ATM theft.

Since inception of the ATMIA association, First Data has been a member and active participant for ATM security initiatives. First Data, together with over 700 financial institution members, have drafted the ATMIA International Best Practice Guidelines for Physical ATM Security. This document is widely recognised throughout the industry as setting the benchmark for ATM best practice.

Security – it’s in your hands
It is important to note that, in most instances, once an ATM is installed on premises, merchants are responsible for security arrangements.  First Data has put together a checklist, in consultation with our cash servicing partners, that we recommend merchants use when determining security requirements of their premises.

1. Position. When considering the position of the ATM within the premises Cashcard will assist with this determination during the implementation phase.
2. Perform a risk assessment.  Any additional security requirements should be based on the appropriate level of security as determined by a risk assessment.
3. Install an alarm.  Often the simplest deterrent is the best, therefore it is recommended that merchants install an alarm that includes back to base monitoring and duress buttons as a minimum.
4. Determine escalation procedures. If an alarm is already installed or a third party has been contracted to secure your premises, ensure that escalation procedures are prepared in the event of a security breach.  If everyone is aware of what to do in an incident, you may save valuable time reporting incidents that can assist police investigations.
5. De-cash your machine (if it is not cash serviced by Cashcard).  Fill the ATM with cash sufficient for one day/session trading only.  At the end of your trading day it is recommended that you de-cash your ATM and leave the door open to the ATM, and security container (safe) within, if the device is only a business hours device.  Where cash is left in the ATM ensure that the combination locks are secured and where applicable the alarms are set after hours.
   It is good practice that during replenishment of the ATM the premises are locked and customers excluded.
6. Signage as a deterrent.  Advertise that you do not keep cash on premises outside trading hours.  Signage is available from your alarm company.
7. Consult regularly with your security provider. If you are located within a shopping centre, we recommend you consult with Centre Management to determine after-hours security arrangements and confirm that these are acceptable for your premises.  If you have contracted a third party to secure your premises, ensure you consult with them regularly on trends and new technology.

CHARITY EVENTS

Cashcard Makes a Splash at Corporate Dragon Boating!

In only its second year on the water the FDI Cashcard Dragon Boat team stepped up to win Australia’s most competitive corporate dragon boating event.  Held in Sydney’s Darling Harbour, the regatta is part of the Chinese New Year festivities and attracts more than 60 teams from Corporate Australia.

Building on a successful debut in 2006, the teams trained and performed well, and in adverse weather conditions Cashcard won both heats and qualified as fourth fastest for the Final.  The final was hotly contested requiring the official photo finish to separate the place getters. The photo revealed the Cashcard team crossing the line first in the fastest time of the day. Councillor Marcelle Hoff presented the team with trophies for winning the overall event.